Warranty

1.TRANSPORT

To transport the boards for covering facades, you must use stable, flat pallets that have at least the same dimensions as the board. To prevent any possible damage to the decorative layer due to rubbing, you must ensure that the boards do not rub against each other.

 

2.STORAGE

During storage, the boards must be protected from damp, heat, dirt and any possible damage, and at all times you should prevent the boards from becoming distorted, as the damage caused is irreversible.

The panels must be stored in a closed, ventilated place, at an approximate environmental temperature of 10 – 25 ºC and an approximate level of air moisture of between 30 and 70%.

After placement and storage, the (metallic) bands from the transport packaging must be cut and  removed.  In horizontal  storage,  the boards  must  be kept flat and supported  along their  entire  surface area. This is the most recommended storage method

The panels may not be stored vertically; they shall only be supported vertically as a temporary measure and for a short period of time that should always be less than 8 hours.

The floor that supports the pallet must be free of any materials that could damage them. We will send the boards on a pallet. A protection layer or sheet shall be placed between the pallet and the bottom board, and the boards must be protected with a PVC film.

The storage time should never exceed five months as from the date of issue indicated on the delivery note.

 

3. MACHNING

  • Cutting recommendations

Before preparing a board for modules, verify its perpendicularity, dimensions and straightness. The exterior panels must be cut using well-sharpened, hard tools (tungsten carbides/ widia), and at all times you should prevent said tools from heating.

  • Type of blade

Wood-cutting saw blades with hard material (Widia tip)

  • Placing the board:

The cutting blade must always enter from the board’s good side.

Table-mounted saw: the visible side of the board must be facing upwards.

Hand-held saw: the visible side of the board must be facing downwards.

  • Height of the cutting blade:

In order to achieve a clean cut on the exposed side, we recommend the cutting blade stands out approximately 1-2cm from the material to be sawn.

  • After cutting:

After machining (sawing, drilling, milling, beveling, sanding, and maybe polishing) there is no need for the obtained surfaces to undergo any finishing or protection treatment. Sharp edges may be smoothed down with sandpaper.

  • Drilling recommendations

Panels are drilled using whole hard metal bits or steel bits with tungsten carbide tips (widia) with an angle over 100°. Support sheets must be placed under the board to achieve a clean hole.

  • Clearance of holes for screws

All the holes for the exposed fixing board’s holding screws must be 1-2mm greater than the diameter of the screw used, except the hole the board’s geometric center, which may be the same size as the screw. The screws’ clearance enables the board to expand and contract freely, without the screw being forced at any time in a perpendicular direction to its axis.

  • Remove surface protection film

Boards come protected by a special film on the exposed side. This protection film is applied in the factory and must be removed from the board’s surface once the product has been mounted. Never attempt to remove the film from the back of the board, as this is not a protection film and is necessary for the board’s stability. The panel must be left installed or exposed to the elements with the exterior protection film still in place for more than 2-3 hours, to prevent the film from becoming too firmly stuck to the panel which would mean it would need to be subsequently removed with special products, and to prevent the board from warping.

 

4. MAINTENANCE

The surface is a dirt repellent, but despite that, it may be necessary to clean the surface to bring back the boards’ initial beauty and appearance.

Cleaning the boards is the only maintenance process necessary. -The following general indications for periodic cleaning are recommended:

  • Always use NON-ABRASIVE household detergents diluted in water.
  • Never use abrasive cleaning powder or cream that could scratch the surface.
  • Always rinse with plenty of clean water to prevent the appearance of marks.
  • Use a soft, clean cloth or sponge that will not damage the surface. Do not steel wool pads that can scratch the surface.